Our rates are established based on the weight, measurements and the location where it is to be sent; The amount of this service will be reflected in the course of your purchase and before finalizing the purchase, so that you can value it.
All our scooters have a 6-month warranty, both battery and electronics.
The maximum term for the return of any product purchased on this website is 14 calendar days from receipt.
The power to withdraw or revoke the consent issued is established in Art.102 and SS LGDCU, for the benefit of the consumer regarding numerous contracts. In general, the consumer and user will have the right to withdraw from the contract for a period of 14 calendar days without indicating the reason and without incurring any cost except for the consumption or impairment that would have been generated in the thing delivered, which must be returned.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement (Burofax, registered letter, etc.) You can use the model of withdrawal letter that appears below, although its use is not mandatory.
To meet the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires and that we receive the purchased product at our headquarters, without having been used and in its original packaging. The shipping costs, or any other derivative of said shipment to our facilities, are your responsibility. Products in poor condition, without their original packaging, or that have been manipulated and / or used, will not be accepted.
We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, once the purchased product is in our facilities and its status is checked.
Dismissal letter model:
- For the attention of:
ePTV-BikeBoard, SL, C / Marina, 57, Local 3, 08005-Barcelona. 933077726 email@example.com
- I hereby inform you ............................................ .. that I withdraw from our contract of sale of the following good:
- Order No. received on the day:
- Name of the consumer and user or consumers and users
- Domicile of the consumer and user or consumers and users
- Signature of the consumer and user or consumers and users (only if this form is submitted on paper)
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